Shipping policy
ETHRL Shipping Policy
At ETHRL, every order is prepared with care to ensure your skincare arrives safely.
Order Processing
Please allow 1–3 business days for order processing before shipment. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Rates
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Standard Shipping: $8.00
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Complimentary Standard Shipping: Orders of $70 or more
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Express Shipping: $15.00, when available at checkout
Estimated Delivery
Standard shipping typically takes 3–5 business days after dispatch. Express shipping typically takes 1–2 business days after dispatch. Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information when available.
Damaged or Missing Packages
If your order arrives damaged or you experience a delivery issue, please contact us at ethrl@ethrlskin.com with your order number and details so we can assist.
Contact
For shipping inquiries, email ethrl@ethrlskin.com.